Please help - I need support and don't know where to turn.

Often when someone is having intense feelings, the mere thought of reaching out for support is overwhelming. We’re glad you’ve taken this first step of contacting us at NAMI. 
Please know that you are not alone. There are many free or low-cost resources (discussion groups, social media platforms, hotlines, etc.) where you can reach out to either talk with someone confidentially about your feelings and/or share and learn from others.
If This is a Crisis Situation
If you are concerned that you may be in danger of hurting yourself or someone else, please do not hesitate to go to the nearest emergency room or call 911. You can also contact The National Suicide Prevention Lifeline that has trained crisis workers available 24/7 who will talk to you about your feelings and work with you to develop a plan for staying safe. They also provide information on local resources and treatment. 
You can talk with a crisis worker on the Lifeline by calling (800) 273-8255. If communicating via text is more comfortable, NAMI maintains a partnership with the Crisis Text Line, a free, confidential service available 24/7 in the U.S. You can reach the Crisis Text Line by texting NAMI to 741741; a trained crisis worker will respond within minutes.
Non-Crisis Emotional Support is Available
 A warmline is a confidential, non-crisis hotline that provides emotional support. Warmlines are staffed by peer volunteers who are in recovery and can empathize with and understand another person’s struggle.   You can find a Warmline that serves your area by searching the NAMI National HelpLine Warmline Directory.
NAMI offers free support groups where you can be among peers in your community who face similar challenges living with or caring for a loved one with a mental health condition. NAMI Connection is a peer-led support group for any adult who has experienced symptoms of a mental health condition, while NAMI Family Support Group is a support group for any adult with a loved one who has experienced symptoms of a mental health condition.  NAMI also hosts online discussion group communities where people exchange support and encouragement. You can join by visiting
Support groups can be an important part of taking care of yourself. Mental Health America maintains a Support Group Locator to direct you to a variety of organizations that offer support groups for consumers, their family members and friends. Some support groups are peer-led, while others are led by a mental health professional.
If you are interested in Online/Teleconference Support
Below is a list of resources if you feel comfortable reaching out for virtual support:
  • Support Groups Central offers virtual support groups on numerous mental health conditions that are free or low-cost.  Website is also offered in Spanish.
  • The Tribe Wellness Community has free online peer support groups offering members a safe place to connect about facing mental health challenges and/or difficult family dynamics.  Support groups include Addiction, Anxiety, Depression, HIV/AIDS, LGBT, Marriage/Family, OCD and Teens.
  • 7 Cups offers free online text chat with a trained listener for emotional support and counseling. Additionally, they offer fee-for-service online therapy with a licensed mental health professional.  Services/website are also offered in Spanish.
  • maintains a website featuring more than 200 online support groups.
  • Pro2Pro Listserv is a collaborative mental health initiative from the Saks Institute and the Burton Blatt Institute that provides a free, anonymous online “professional to professional” peer support communication platform where professionals with psychosocial disabilities can give and receive support from their peers.  More information, including how to be added to the Listserv, is available at Burton Blatt Institute P2P Launch.
  • Emotions Anonymous is an international fellowship of people who desire to have a better sense of emotional well-being. EA members have in-person and online weekly meetings available in more than 30 countries with 600 active groups worldwide.  EA is nonprofessional and can be a complementary support to therapy.
  • Psych Central offers online mental health resources, quizzes, news, and an “Ask the Therapist” function as well as online support communities. 
  • Co-Dependents Anonymous offers a 12-step recovery program for people seeking healthy relationships. Provides face-to-face meetings in the U.S. and internationally, as well as phone and online meetings and has a “Meeting Locator” function. Additionally, they offer Spanish language calls.
For Healthcare Workers or Other Frontline Professionals
  • The Emotional PPE Project maintains a directory which provides health care workers whose mental health has been impacted by the COVID-19 crisis contact information of volunteer mental health practitioners that they can see for no cost.
  • PeerRxMed is a free, peer-supported program designed to help physicians and others on the care team move toward thriving personally and professionally. Support is built around weekly, monthly and quarterly check-in with a “PeerRx” partner to provide encouragement, support and accountability.
  • The Therapy Aid Coalition is a national network of psychotherapists developed to ensure that those impacted by crises or natural disasters within the U.S. receive quality care and support. They serve essential workers and frontline professionals as well as those impacted by disasters or crisis by providing free and low cost online therapy.
Building Emotional Resilience
The American Psychological Association offers an excellent guidance on building your resilience that helps individuals develop a strategy for enhancing emotional resilience. The additional resources listed below may also be of help:
  • NAMI Hearts and Minds is a wellness initiative to help better manage your mental and physical health with ways to advocate for your health including gaining a greater sense of control over your emotions. Available as a 4-hour seminar or 4-session course at your local NAMI Affiliate. If a seminar isn’t available, contact your local NAMI Affiliate about starting one
  • Your Life Your Voice is a service of Boys Town that provides teens with tips and coping techniques to help with tough situations. Their website features an Interactive List of 99 Coping Skills and Strategies.
  • Now Matters Now is an online resource that provides support for coping with suicidal thoughts through teaching skills based on Dialectical Behavioral Therapy. The website includes inspirational videos of personal stories of resilience.
Loneliness/ Isolation
  • Connect2Affect provides resources that meet the needs of those who are isolated or lonely by building social connections in the form of social activities, volunteering, learning and wellness. Resources regarding transportation, money, food and more are also available.
  • Meetup is a nationwide service used to organize online groups that host in-person events for people with similar interests.
  • For Like Minds is an online mental health support network that allows individuals to connect with others who are living with or supporting someone with mental health conditions, substance use disorders and stressful life events. They offer a COVID-19 online support group.

Still need help? Contact Us Contact Us